TERMS OF SERVICE
Effective date: September 4, 2026
These Terms of Service govern your access to and use of the websites, digital content, courses, memberships, private communities, coaching calls, text-message services, events, and other products or services provided by Santiago Consulting LLC, which operates the Better Husband brand (“Better Husband,” “Company,” “we,” “us,” or “our”). Our primary website is https://www.angelosantiago.com (the “Site”).
By accessing the Site, creating an account, or purchasing or using a Service, you agree to these Terms. If you do not agree, do not use the Services.
Offer-specific terms shown at checkout, in an order form, or in a separately signed coaching agreement are part of your agreement with us. If an offer-specific term conflicts with these Terms, the offer-specific term controls for that purchase.
You must be at least 18 years old and legally able to enter into a contract to use the Services.
1. Coaching and educational services
Better Husband provides education, relationship coaching, group coaching, community support, and personal-development resources. The Services are not psychotherapy, couples therapy, medical care, mental-health treatment, diagnosis, legal advice, financial advice, or emergency or crisis services.
Using the Services does not create a therapist-patient, physician-patient, attorney-client, or other licensed professional relationship. You remain responsible for your own decisions, actions, safety, and relationships.
If you or another person may be in immediate danger, call emergency services. In the United States, call 911 for an emergency or call or text 988 for the Suicide & Crisis Lifeline. Better Husband is not equipped to monitor or respond to emergencies.
If you are dealing with abuse, coercive control, stalking, or an immediate safety risk, coaching and peer support are not substitutes for specialized help. Use emergency services when needed and seek an appropriate domestic-violence or victim-support resource in your location.
We do not guarantee that a marriage will improve, that a spouse will respond in a particular way, or that any specific personal, relational, or financial result will occur. Results vary based on many factors, including participation, circumstances, and decisions outside our control.
2. Accounts and access
You agree to provide accurate information, protect your login credentials, and promptly notify us of suspected unauthorized account use. An account and paid access are personal to the purchaser and may not be shared, sold, or transferred without our written permission.
We may use reasonable security and authentication measures. You are responsible for maintaining access to the email address associated with your account.
3. Purchases and payment
Prices, billing schedules, included features, access periods, and any offer-specific conditions are disclosed on the applicable sales or checkout page. Payments are charged in U.S. dollars unless stated otherwise. Applicable taxes may be added where required.
You authorize us and our payment processors to charge the payment method you provide for the amounts and on the schedule disclosed at checkout. You agree to keep your billing information current.
If a payment fails, we may retry the payment as permitted by law and the payment network, suspend access while the balance remains unpaid, or cancel the affected Service. We will not knowingly charge an amount or frequency different from the amount or frequency to which you agreed without notice and any consent required by law.
4. Automatic renewal and cancellation
Some Services, including Better Husband Academy memberships, renew automatically. The exact price and renewal period for your plan are shown at checkout and in your order confirmation.
By separately accepting an automatic-renewal offer at checkout, you authorize us to charge the disclosed amount at the disclosed interval until you cancel. Automatic renewal is not required for products identified as one-time purchases.
You may cancel future renewals at any time before the next charge by:
- using the subscription self-cancellation option available through your Better Husband or Kajabi customer account; or
- emailing [email protected] from the email address associated with your account.
Cancellation stops future renewal charges. Unless an offer says otherwise or law requires otherwise, cancellation takes effect at the end of the current paid term and you retain access through that date. Cancellation does not itself create a refund for charges already paid.
We will provide renewal reminders, material-change notices, and cancellation methods as required by applicable law. If we materially increase a renewal price, we will provide advance notice and obtain any consent required by law before charging the new amount.
5. Thirty-day money-back guarantee and refunds
Your first purchase of a Better Husband Academy membership, whether quarterly or annual, includes a 30-calendar-day money-back guarantee. To request a refund, email [email protected] within 30 calendar days after the initial purchase and identify the email address used for the purchase.
If the request is timely and eligible, we will refund the amount paid for the initial membership purchase to the original payment method, end Academy access, and cancel future renewals. Processing times may depend on the payment provider.
The guarantee does not apply to renewal charges, re-enrollments, or later Academy purchases. After the guarantee period, payments are nonrefundable and we do not provide prorated refunds for unused time, except where required by law, where a different written offer term applies, or where we confirm a billing error. Existing customers remain entitled to any different refund promise presented when they purchased.
6. Service availability and changes
We may improve, update, replace, reschedule, or discontinue parts of the Services. We will not use this section to change the price or renewal frequency of a paid plan without the notice and consent required by law.
Live-call schedules, instructors, community features, and individual resources may change. If we permanently discontinue a material paid Service during an active prepaid term, we will provide a reasonable substitute, continued access where practicable, or an appropriate prorated remedy.
We do not guarantee uninterrupted availability. Maintenance, third-party outages, security events, and circumstances outside our reasonable control may cause interruptions.
7. Private community standards
The Better Husband community is intended to be a respectful space for adult men working on their marriages and relationships. You agree not to:
- harass, threaten, intimidate, stalk, impersonate, or discriminate against another person;
- post unlawful, defamatory, sexually exploitative, or deliberately deceptive content;
- record calls, take or distribute screenshots, copy posts, or share another member's identity or story outside the Services without that person's express permission;
- disclose unnecessary identifying information, private communications, images, recordings, or contact details concerning your spouse, children, or another third party;
- solicit members for outside products, services, groups, or investments without our written permission;
- scrape, harvest, sell, or misuse member information;
- interfere with the security or operation of the Services; or
- use the Services for an unlawful purpose.
We may remove content or restrict, suspend, or terminate access when we reasonably believe it is necessary to enforce these Terms, protect a person, protect the community, address nonpayment, comply with law, or preserve the integrity of the Services.
Community members are required to respect confidentiality, but we cannot guarantee that another member will keep information private. Use appropriate judgment before sharing sensitive information.
8. Your content
You retain ownership of content you submit to the Services.
You grant us a nonexclusive, worldwide, royalty-free license to host, store, reproduce, display, transmit, format, and moderate that content only as reasonably necessary to operate, secure, improve, and provide the Services. This license ends when the content is deleted or your account closes, except for reasonable backup retention, legal compliance, dispute records, and content that other users have lawfully incorporated into an ongoing conversation.
You represent that you have the right to submit your content and that doing so does not violate another person's privacy, publicity, confidentiality, or intellectual-property rights.
We will not use a private community post, coaching contribution, name, image, voice, or story in public marketing or advertising without a separate, specific written release. General feedback and product suggestions that do not contain personal or confidential information may be used to improve the Services.
9. Live calls and recordings
Better Husband Academy group calls are recorded unless we expressly announce otherwise. Recordings may capture your display name, image, voice, chat messages, and statements. Replays are made available to active Better Husband Academy members. We will provide visible or audible notice before or when recording begins. By joining or remaining on a call after receiving that notice, you consent to the recording and its use within the member Services to the extent permitted by law.
If you do not want your image or voice recorded, you may attend with your camera off and remain muted, submit a question privately through an available submission method, or watch the replay instead. A privately submitted question may be discussed during a recorded call or included in a replay, so do not include identifying details you do not want other active members to receive.
Members may not record, download, copy, redistribute, publish, or publicly share calls or replays without our written permission.
A recording will not be used publicly for advertising, testimonials, social media, podcasts, or other marketing without a separate written release from the identifiable participant. Separate one-to-one coaching agreements may contain additional recording terms.
10. Text-message services
Better Husband Companion is a separate, optional, free text-message service. If you affirmatively opt in, you consent to receive approximately three coaching-prompt messages per week at the mobile number you provide. Companion is not required to purchase Better Husband Academy or another paid Service.
Message frequency may vary. Message and data rates may apply. Reply STOP to opt out and HELP for help, or contact [email protected]. Incoming replies are not monitored by a person, and Companion does not provide individualized, emergency, or crisis support. Carriers are not responsible for delayed or undelivered messages. Additional SMS terms and the Privacy Policy may apply.
We will not enroll you in marketing or recurring text messages merely because you entered a phone number at checkout. A separate affirmative opt-in is required where required by law.
Stopping Companion texts does not itself cancel an Academy membership, and canceling an Academy membership does not necessarily revoke a separate Companion opt-in unless the opt-in terms say it will.
11. Our intellectual property
The Site and Services, including our original courses, videos, audio, text, worksheets, designs, graphics, trademarks, and other materials, are owned by or licensed to Santiago Consulting LLC and are protected by applicable intellectual-property laws.
Subject to these Terms and payment of applicable fees, we grant you a limited, personal, nonexclusive, nontransferable, revocable license to access and use the purchased materials for your own noncommercial purposes. You may not reproduce, distribute, sell, sublicense, publicly display, teach from, create competing products from, or commercially exploit our materials without written permission.
12. Third-party services
The Services may rely on or link to third-party providers, including Kajabi, payment processors, video-conferencing platforms, text-message providers, analytics providers, and social platforms. Their separate terms and privacy practices may apply. We are not responsible for third-party services we do not control, but this section does not limit any responsibility that applicable law does not allow us to disclaim.
13. Privacy
Our collection and use of personal information are described in our Privacy Policy at https://www.angelosantiago.com/privacy. The Privacy Policy should be read with these Terms, but it is a notice about data practices rather than a waiver of privacy rights.
14. Suspension and termination
You may stop using the Services at any time. Canceling a recurring plan is governed by Section 4.
We may suspend or terminate access for material breach of these Terms, nonpayment, fraud, safety concerns, misuse of member information, unlawful conduct, or conduct that creates a substantial risk to the community or Services. Where reasonable, we will provide notice and an opportunity to correct the issue. Immediate action may be taken for serious safety, privacy, security, or legal concerns.
If we terminate for our convenience rather than for your breach, we will provide an appropriate prorated refund for the unused portion of a prepaid term. If we terminate for your material breach, refunds are not guaranteed except where required by law.
15. Disclaimers
To the fullest extent permitted by law, the Services are provided on an “as is” and “as available” basis. We disclaim implied warranties of merchantability, fitness for a particular purpose, and noninfringement where those disclaimers are legally permitted.
Nothing in these Terms excludes a warranty, remedy, or consumer right that cannot lawfully be excluded.
16. Limitation of liability
To the fullest extent permitted by law, Santiago Consulting LLC and its owners, officers, employees, contractors, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, data, goodwill, or business opportunities, arising from or related to the Services, even if advised that such damages were possible.
To the fullest extent permitted by law, our total aggregate liability arising from or related to the Services will not exceed the greater of $100 or the amount you paid us for the affected Service during the 12 months immediately before the event giving rise to the claim.
These limitations do not apply to fraud, gross negligence, willful misconduct, or any liability or remedy that applicable law does not allow us to limit or exclude.
17. Indemnification
You agree to indemnify and hold harmless Santiago Consulting LLC and its owners, officers, employees, contractors, and agents from third-party claims, damages, judgments, liabilities, costs, and reasonable attorneys' fees arising from your unlawful content, knowing infringement of another person's rights, fraud, willful misconduct, or material misuse of the Services. We will provide reasonable notice of a covered claim and allow you to participate in its defense. You may not settle a claim in a way that admits wrongdoing by us or imposes an obligation on us without our written consent.
18. Governing law and dispute resolution
These Terms and any dispute arising from or related to them or the Services are governed by the laws of the State of Texas, without regard to conflict-of-law principles. This choice does not deprive you of any consumer protection that cannot lawfully be waived under the law that otherwise applies to you.
Before filing a lawsuit, each party agrees to give the other written notice describing the dispute and the requested resolution and to allow 30 days for a good-faith effort to resolve it. Notices to us must be sent to [email protected] and the mailing address in Section 21.
Except for a matter that may properly be brought in small-claims court, each party consents to the exclusive jurisdiction of the state courts located in Hays County, Texas, and the United States District Court for the Western District of Texas, Austin Division. Nothing in this section prevents either party from seeking temporary or emergency injunctive relief in a court with jurisdiction or limits a right that applicable law does not allow these Terms to waive.
19. Changes to these Terms
We may update these Terms prospectively. The effective date at the top will show the latest revision. If a change materially affects an active paid membership, we will provide reasonable advance notice by email, through the account, or by another legally permitted method. Where the law requires consent to a change, we will obtain it.
Changes do not retroactively reduce rights or benefits that applied to a completed purchase unless the customer affirmatively agrees or the change is required by law.
20. General terms
If a provision is found unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will continue in effect. Our failure to enforce a provision is not a waiver. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of substantially all relevant business assets. You may not assign your account or rights under these Terms without our written permission.
These Terms, the applicable checkout or order form, and any separately signed agreement constitute the agreement for the applicable Service.
21. Contact us
For support, legal notices, or questions about these Terms:
Santiago Consulting LLC
Operating the Better Husband brand
Email:Â [email protected]
Mail:Â P.O. Box 1496, Dripping Springs, TX 78620
For cancellation: use the subscription self-cancellation option in your Better Husband or Kajabi customer account or email [email protected].
